Step 1.
Within 3 business days of the arrival of your product, please notify us through email of your intention to return your merchandise. If your reason is because of damage or another related product issue, please accompany your email with pictures so we can better understand your situation.

Step 2.
While shipping to our clients is free, we do ask that you please pay the shipping of your return package.  Please return the unused product to the address below:

Guacamaya Tribal
3312 Mayten Way
Elk Grove, CA 95758

Step 3.
You’re all finished! While we are sad that our product didn’t find a home with you, we will issue a full refund upon arrival of your returned merchandise!